Return &Refund Policy

Eligibility for Returns

• Products must be returned within 30 days of purchase
• Items must be in original condition with all packaging and documentation
• Products must not be damaged, used, or modified
• Custom or specially ordered items may not be eligible for return
• Installation services are non-refundable once work has begun

Return Process

1. Contact our customer service team to initiate a return
2. Provide your order number and reason for return
3. Receive return authorization and shipping instructions
4. Package the item securely with original packaging
5. Ship the item back using the provided return label
6. Receive confirmation once your return is processed

Return Shipping

Return shipping costs are the responsibility of the customer, unless the return is due to:

• Defective or damaged products upon arrival
• Incorrect product shipped by our error
• Products that do not meet specifications

Refund Processing

• Refunds will be processed within 5-7 business days after receiving the returned item
• Refunds will be issued to the original payment method used for purchase
• Bank transfers may take additional 3-5 business days to reflect in your account
• Partial refunds may apply for items returned in less than original condition

Refund Amounts